Virtual Veterinarians

Need a vet, quick? Get award-winning pet care with 24/7 virtual veterinary appointments by video or chat. Select a time convenient for you and video chat a licensed veterinarian from the comfort of your home. Choose from thousands of licensed vets based on their specialty, location, or availability. For emergencies, checkups, prescriptions*, and everything in between, take control of your pet’s health anytime and anywhere with Vetster.
  • 5-star average customer rating
  • Not just for dogs and cats – they serve all animals!
  • Get advice on training your new pet
  • Talk to a vet about your pet’s gastrointestinal, skin, nutrition, behavioral issues and more!
  • Find help treating minor cuts and wounds
  • Refill prescriptions*
  • General pet health and wellness concerns

  • How to Use:
  • Login to and click on “Virtual Veterinarians”
  • Complete your profile
  • Browse vets and book your appointment
  • Call us at (855) SURE-MED with any questions you may have

  • Reviews
    “Just saw Dr. Bick Jassal and not only was he professional and incredibly kind but the entire process was extremely efficient. My dog will now have the necessary medication. PS... my dog is a rescue and suffers from high anxiety - she says that this was the best vet visit she's ever had! ;)”

    “The virtual appointment is exactly what I needed to be sure my puppy doesn't need escalated care. The video option enabled me to show him areas of concern. This saved me hours of unnecessary waiting and cost with an emergency vet that really isn't needed. Thank you!”

    “Dr Consentino was amazing. My local vets will not see my guinea pigs and I would have to travel over an hour to have them seen by a vet. The dr was able to give a prescription for both of my piggies and give me insight as to what was going on with them. I love the versatility of being able to get the vet care from home saving me a 3 hour drive with my piggies. She was very helpful and knowledgeable. Thank you so much for helping me with my piggies care.”

    “Dr Fleming is incredibly knowledgeable and kind. She is very experienced with small animals, and deeply cares for little animals. She gave us an excellent treatment plan for our senior rat.”

    “Very helpful in getting my cat the proper medicated food she needs. Extremely professional and friendly. Advice was sound and they went out of their way to help me out.”

    “Great and productive call with Dr. Bates today! We were desperate to help our 3yr old French Bulldog find relief for a UTI that she began having signs of on Friday; her primary vet was out of office and the only option was a $300 ER visit. This service is very convenient and in times when it’s difficult to get a quick appointment with her vet, we’ll be using this again.”

    “I was prepared to drive for an hour and wait for many hours for urgent veterinary care on a holiday weekend, but there was no veterinary care availability in my region. Thank you Dr. Crutchfield for saving the day (and Vetster for eliminating all of the stress and waiting)!”

    “Dr. Yett had important information about Tokyo's gut health issues that have gone on for her whole life. I wish I had learned this information years ago! Tokyo is already feeling better. Thank you, Dr. Yett!”

    “Vetster is super convenient and really a great service! Dr. Vaino was very thorough, professional and kind. Had lots of suggestions, and was very helpful. Highly recommend her and this service!”

    *Prescription services vary by state. For a complete list of where prescription services are available, contact us at (855) SURE-MED.

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This program is NOT insurance coverage and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CMR 5.00. This program is provided at no cost as part of the association membership. This program provides discounts only at the offices of contracted health care providers, and each member is obligated to pay the discounted medical charges in full at the point of service. The range of discounts for medical or ancillary services provided under the plan will vary depending on the type of provider and medical or ancillary service received. For Terms and Conditions, click here. Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475, 800-800-7616. Customer Service: 855.SURE-MED.

Discount benefits not available to residents of VT and WA