Automatic Payment & Renewal Agreement

You acknowledge and agree to the Automatic Payment & Renewal provision including that SureMed’s services are billed pursuant to a monthly automatic payment plan, or if otherwise chosen by you, a quarterly, semi-annual, or annual automatic payment plan, (hereafter collectively referred to as “Periodic Payment”). By enrolling in SureMed’s membership services, you agree that SureMed, or its billing administrator, may automatically debit your bank account or credit card for the membership fees due on or around your Periodic Payment due date until the time at which you cancel your SureMed membership. You understand that your SureMed enrollment fee will be withdrawn from your account immediately upon completion of this enrollment, and that your first periodic payment will be debited on your membership effective date. You understand that your membership will automatically renew each month, or if otherwise chosen by you, quarterly, semi-annually, or annually, and that your Periodic Payment will be debited from your account or credit card until you contact SureMed to cancel your membership. You understand that, to cancel your membership, you must provide notice to SureMed at least 3 business days prior to the next billing date. You may cancel your SureMed membership by contacting SureMed via telephone at (855) SURE-MED (787-3633), through your on-line membership portal located at https://www.suremed.com, or by sending the request via e-mail to Help@SureMed.com including the request to cancel your membership, along with the following Primary Member information for authentication/validation purposes: Member ID, Full Name, Date of Birth, Last 4 of Social Security Number, Mailing Address, Phone Number, and Email Address. If your auto-draft payment fails, you understand and agree that draft may be reattempted, at SureMed’s discretion. We reserve the right to lapse membership at any time for nonpayment. All payments are non-refundable, including enrollment fees and periodic payment.

1. "Member" is defined as those persons specifically enrolled as Association members, and listed as “Members” in your membership account profile, and in the Membership Agreement of your Association Membership book. Only the spouse, domestic partner, and/or legal dependents of the Primary Member are eligible to enroll as part of your membership.
2. “Primary Member” is defined as the Member who is listed as “Primary Member” in your membership account profile, and in the Membership Agreement of your Association Membership book.
3. “Membership Period” is the timespan between your Periodic Payment due dates.
4. “Membership Coverage Period” is the timeframe between your membership effective date and the end of the final paid Membership Period during which your membership was cancelled or lapsed.
5. Providers are subject to change without notice. Programs may vary in some states. Providers and locations may be removed from network at any time.
6. Benefits are subject to change without notice. In the case of a material change of benefits, a notice may be posted on the website, and if you are impacted, you may be sent an email.
7. Depending on your membership level, you may also have access to insurance benefits. Any insurance benefits offered as part of membership are group insurance products, issued to the Association, by the varying underwriting insurance carriers, and these are extended as a benefit of membership.
8. Unless otherwise designated by you through the beneficiary page in your membership portal, any applicable death benefit proceeds for the death of a dependent member listed on your membership will pay to you as the primary member. Any death benefit proceeds for your death, as the primary member, will be paid to your first class surviving family members, as directed by each benefit's Certificate of Coverage. If there is no surviving family, benefits will pay to your estate.
9. The SureMed Materials are not an insurance policy, but merely review the insurance benefits being offered through insurance policies. It should not be taken as an explicit or exhaustive description of insurance benefits or exclusions, and you are encouraged to logon to your membership portal to review full policy certificates so you can fully understand your insurance benefits, if applicable.
10. Any discrepancy between benefits reviewed in the SureMed Materials, and those covered in the actual respective insurance policies, will be honored based on the terms of the insurance policy.
11. Any insurance benefits offered as part of your membership do not meet the minimum credible coverage requirements under the Affordable Care Act.
12. SureMed Benefits, including any insurance benefits are provided to you only during your Membership Coverage Period. If you cancel or allow your membership to lapse, your SureMed Benefits, including any insurance benefits, will terminate effective the end date of your Membership Coverage Period.
13. Some SureMed Benefits, including any insurance benefits, may terminate upon a Member’s attainment of certain ages, as applicable, at which point that Member will no longer be covered for that particular benefit. Additionally, certain benefits may terminate for all Members upon the Primary Member’s attainment of certain ages, as applicable. At a point where all Members no longer qualify for a benefit, your membership will automatically be downgraded to remove only that benefit, and your Periodic Payment will be adjusted accordingly. Generally, your membership will continue with no other changes. You may be sent notification through email of any such changes.
14. If a dependent child Member turns 26, they will automatically be removed from your membership and your Periodic Payment will be adjusted accordingly, if applicable. You may be sent notification through email of any such changes.
15. The Association as well as its parents, subsidiaries, affiliates, officers, directors, employees and agents, and partner companies, shall be held harmless if any complaint, discrepancy, or other issue arises from insurance policies, health care providers, SureMed Materials, SureMed Benefits, or any other benefits or services.

Complimentary Benefits Limitations, Exclusions and Exceptions